Delete your MistriConnect account

Applies to the MistriConnect app (Android and iPhone) and mistriconnect.com

Delete it yourself (fastest)

In the MistriConnect app:

1. Open the app and sign in.
2. Go to Profile → Settings.
3. Tap Delete My Account.
4. Confirm with your password. If you signed up with Google or Apple, type DELETE instead.

On the website:

1. Sign in at mistriconnect.com/account.
2. Open Settings & Security.
3. Under Danger Zone, choose Delete My Account and confirm.

Ask us to do it

If you can't sign in, email support@mistriconnect.com from the email address on your account with the subject "Delete my account". We'll confirm by email once it's done.

What happens

• Your account is closed straight away and you're signed out on every device.
• Active plans end, and any Wallet credit can no longer be used — please use it and cancel plans first.
• If you signed up with Apple, the app's access to your Apple ID is also removed.

What we keep, and for how long

• Kept: invoices, payment and refund records, and booking records, for the period required by Bahrain's tax and commercial regulations, and job records (including before/after photos) for as long as needed to handle complaints, damage claims and disputes.
• Everything else — your profile, saved addresses, vehicles, saved cards, notifications and chat — can be erased on request. Email support and we'll confirm what was erased and what we must keep.

You can also delete individual items yourself at any time without closing your account: saved addresses, vehicles, saved cards and notifications. See our Privacy Policy for full details.